Verizon reviews

3.6

62% would recommend to a friend

(35,705 total reviews)
avatar

Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Sep 13, 2015

Accountant

Recommend
CEO approval
Business Outlook

Pros

Good benefits & typically 40 hour work week. Opportunities to work on and learn a variety of areas of the company within short period of time.

Cons

Politics abound when promoting / making lateral moves. Rules are not applied the same to everyone. Pay isn't increasing with the external market causing a lot of turnover with management turning a blind eye.

4.0
Jul 16, 2015

Good, Bad and the just ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Verizon is a good place to work. They have a lot of employees and the on the job training is probably some of the best there is. Lots of knowledgable people to learn from in all facets of business and business operations. Their benefits are second to none!

Cons

Verizon since 2006 has been laying off people virtually every time payday rolls around. Some layoffs are huge and you never know if you will be the next one to go. Verizon is trying to hire younger employees so as to cut their payroll cost and hopefully infuse the company with new creative ideas. They are laying off all their older workers with the knowledge and experience that built the company. If you are over 40 you can expect you will be on the chopping block soon!

5.0
Jun 29, 2015
Recommend
CEO approval
Business Outlook

Pros

There were a lot of pros to working for Verizon. Endless job opportunities was one of them. They had depts in marketing, customer service, sales or other depts. Also they had shadowing programs that would let you try out one of the depts. for a day and share results with your peers. Endless trainings! I started as a customer service rep and through company sponsored trainings, I was able to become a supervisor. In those trainings was taught a lot about how to effectively and lawfully manage employees. After my call center closed in 2012 I had a lot of skills to take back in to the job market and ever since then I have never had problems with finding excellent jobs. In fact because of the experience and education I received while working here, I've had my pick of some excellent career opportunities and numerous recruiters leaving voicemails seeking my experience. This Company also invests a lot of money in modernizing its systems in the call center, as well as additional product trainings. Corporate culture always made me feel like I was working for the best in the industry. We had a lot of company sponsored events which also taught be able teamwork and leadership.

Cons

While my review of the pros is glowing,There a few cons. Everything you did or said in the call center was pretty much recorded. The elevators were recorded too. It was a demanding environment. Failure to meet metrics was not acceptable. Every metric not meeting required a massive in depth story. It can be stressful sometimes. In relationship to compensation Verizon is a little bit behind, more so since everyone in the call center is partially a revenue generating employee. Employee benefits were amazing! Lots of PTO options too! Executives at VZW were thinking years ahead and were steering the company in the right direction.

Viewing 193 - 195 of 35,705 Reviews

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