Wellhub reviews

4.2

85% would recommend to a friend

(507 total reviews)
avatar

Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.6 stars).

Reviews by job title

507 reviews
4.0
Mar 18, 2022

Go for the people; not for the tech

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great people - some of the warmest, smartest, most collaborative peers and reports I've ever worked with - Good culture, especially on the Brazilian team - Fast paced and always something new to work on - Amazing HR team and great benefits. They do walk the talk with well-being

Cons

- Executive Leadership is very former consultant heavy and uses the consulting approach to solve business problems, which often times is not practical - Lots of unattainable goals and KPIs - As the company grew, there were countless restructures and new leadership, which often cuts the momentum and you spend more time onboarding new people and explaining what you are doing, rather than actually doing it - Very Brazil centric, though leadership is making an effort to establish US as its headquarters. The challenge is that a lot of best practices in Brazil don't translate to the US, and management has a hard time understanding that natively - Technology is very far behind, especially compared to other tech peers in the industry they aspire to become

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Wellhub Response
4y
Thank you for your thoughtful comments. As a company we are constantly striving to be the best workplace we can be, and so we appreciate hearing what is working well, and what could improve. Integrity is one of our company values, and so with that key cornerstone we have built a workplace culture that encourages teamwork, and a benefits package that encourages well-being. We have been heavily investing in the tech, and we are well on our way to achieving the goals and enhancements outlined in this year's product roadmap. On the people side, we understand how important it is to bring in leaders with different perspectives, backgrounds, and experiences. To that end, we fairly recently hired a new CMO and CRO, both of whom bring fresh perspectives. We are benefiting so much from their presence and we look forward to seeing their impact on the organization as we continue to adapt.
5.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

As a wellbeing brand, Gympass works hard to live its values. They care about employee wellbeing and make a lot of space for healthy work/life balance. The pay and benefits are very competitive, and the flexible work environment offers a lot of choice for how and where you work best. It's a really passionate and engaged team of people who are a pleasure to work with every day.

Cons

The People Team is great, but there is still a lot of turnover, which is extra rough because it takes a really long time to hire replacements for people who leave the company.

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Wellhub Response
3y
We put a lot of thought into our company policies and culture, with the goal of fostering balance and flexibility for our employees. We are glad that this is reflected in your experiences so far at Gympass! We recognize turnover has been a concern in the past, and as a result we've focused one of our People Team OKRs on keeping turnover below a certain threshold. We are tracking below that threshold, and we continue to consistently monitor employee feedback and the market to make Gympass an even greater place to work and build a career over many years. We agree that a streamlined and efficient interview process is key to making hires, and we recently completed a global interviewer/hiring manager training to educate the team on best practices. These trainings also will be available on Udemy for those who couldn't attend the live sessions, as well as for new Gympassers. We are excited to see the results of these trainings on future interview processes! Feel free to reach out to your HRBP or to the TA team if you would like help locating the training to watch it, and/or if you have any questions about the content!
5.0
Mar 15, 2022

one year

Recommend
CEO approval
Business Outlook

Pros

flexible working hours, the companionship of people, lots of learning and challenges

Cons

the health plan is bad for the region where I live

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Wellhub Response
3y
Our Comp & Benefits team consistently monitors the market to ensure our health plans and salaries are competitive. It is hard to hear that you aren't receiving the quality of health benefits that we'd like for you to have. If you feel comfortable, we'd love to speak further and understand what you feel is missing and see if there are improvements we could make. Feel free to reach out to your HRBP, or contact us at careers@gympass.com.
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