Wellhub reviews

4.2

85% would recommend to a friend

(507 total reviews)
avatar

Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.6 stars).

Reviews by job title

507 reviews
1.0
Feb 26, 2021

Run! There are other better start-ups to work for...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teammates are great to work with. Working from home is nice. Pays the bills. Discounted membership.

Cons

- Mismanagement - Pay disparity - You will get screwed almost every performance cycle, by technicalities or because they felt someone else deserved a raise more than you (They're CHEAP) - HR pretends to listen but doesn't act on anything, your concerns will not be heard, HR isn't helpful at all - Mediocre pay compared to competition for similar and even some entry-level roles - The benefits are average, no company matching for 401K - No bonuses, commission being taken away - Company won't pay for certifications and stopped education credit - "Restructuring" every quarter that leads to layoffs & no pay increases and - Lack of diversity. They boast about having employees from 20 different countries but how many of your employees are Black? Better yet, how many Black employees are in leadership positions? (Referring to the US) - A wellness company that doesn't actually care about employee wellbeing. If they did they would do more to boost morale, check-in on employees and not put so much of a workload on employees. They're too cheap to hire more employees in areas where they're needed.

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Wellhub Response
5y
Thank you for sharing your feedback with us. We're happy to hear you enjoy the team and discounted membership but we're disappointed to hear the other points stated. Our compensation and benefits team consistently reviews our offerings to ensure they're competitive and we pride ourselves on being a merit focused company that rewards our team based on performance. In addition, we recently rolled out an exciting incentive where all Gympasser's are rewarded with additional compensation depending on their role. We continuously strive to create a diverse and inclusive work environment and are proud of our accomplishments across the team and leadership. Our Talent Acquisition team works hard to ensure our interview process is inclusive and diverse and have metrics in place that have shown our efforts to be very successful. Please know that we take all of these concerns seriously and although we're unable to address all of them here, we encourage you to reach out to us at careers@gympass.com. Your feedback is valued and helps us as we continue to grow!
5.0
Feb 25, 2021

Exceptional place to work

Recommend
CEO approval
Business Outlook

Pros

- You're working for a company that is genuinely helping people - Colleagues are diverse, highly talented and hard-working, whilst still being humble and fun to work with - The growth is pretty meteoric and doesn't feel like its going to end any time soon - its a lot of fun to be a part of

Cons

When the company wants to change something, it does so pretty quickly. That leads to decisive decision-making but can sometimes feel quite abrupt

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Wellhub Response
5y
Thanks for sharing your experience and helping us grow! We understand that things change fast here and appreciate your adaptability.
5.0
Feb 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Plenty of PTO to have a work/life balance, great benefits (including the actual product of Gympass), fully working from home, my team is full of fun people so work is not a drag, and the work we do is easy for the most part. There is also so much flexibility at Gympass- they accommodate to what you have going on in your personal life so when you need to tend to family emergencies or you just need a mental breather, you can do that without the guilt trip.

Cons

Definite downside of working for Gympass is that your pay is constantly changing. There is no stability in what you make. Our team has seen thousands of dollars in commission per month, to no commission at all, to a couple thousand per quarter (3 months), and it's still changing each quarter. There is never a set amount, so planning financially has been a game of saving every ounce of commission in preparation for a point that they completely cut the pay down to nothing or next to nothing. Also, it's scary to think about moving to a different department to grow yourself professionally. We've seen departments disappear and we've witnessed very loyal people get cut from the company without warning. I know people on my team, myself included, have a fear of moving on to another role and that role getting cut completely down the road. You just never know.

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Wellhub Response
5y
We appreciate you taking the time to leave us a review! We're so glad to hear you've enjoyed the benefits we offer and overall work/life balance. We understand how important flexibility is especially during these times while we all navigate this new way of working. These uncertain times have forced us to adapt and change so Gympass can continue to see through the effects of the pandemic. We understand the confusion and frustrations this causes but we'll do our very best to continue being as transparent as possible. We're hopeful these times are only temporary, where we can look back together and remember how we overcame COVID-19 and the obstacles it brought with it! We appreciate your hard work, dedication and for being a part of this journey with us!
Viewing 352 - 354 of 507 Reviews

Glassdoor has 1,581 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.