Wellhub reviews

4.2

85% would recommend to a friend

(507 total reviews)
avatar

Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.6 stars).

Reviews by job title

507 reviews
2.0
Nov 24, 2019

Ambiguous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people that mean well in general. Very energetic. Could be a good place to work for the right person in the right type of role.

Cons

Lack of direction. Managers are smart and competent, but generally more interested in doing their jobs than helping you do yours. Expectations can be unclear. Fire drill culture, but such is the norm in startups.

4.0
Nov 19, 2019

An Actual Honest Review

Recommend
CEO approval
Business Outlook

Pros

I am going to be honest, Gympass is not for everyone. We are a fast paced company that is new to the US and learning our way through it. As you can imagine, the US is a HUGE market and with that comes growing/learning pains. If you are not one who can handle change or the typical ebbs and flows of a start-up, then maybe Gympass isn't for you. However, if you can handle it then I can promise you you will not be bored and every day will come with new challenges. I'm not sure where these comments about the HR team are coming from. In my personal experience they have been nothing but helpful and willing to make Gympass the best place it can be. They throw events(that has the BEST food and drinks), provide advice if/when needed, and also seem genuinely and truly happy/willing to help. I myself have had questions about my career and where I want to be- they have listened as a sounding board and have guided me with my concerns. Yes sometimes its frustrating when they bring someone else from Brazil, but to be completely logical- What else do we expect? If it was an American company going to a different country- we would send our leaders to open those new markets. Having worked here for over a year (almost 2) I can truly say I am happy where I am. I learn something new everyday, I have grown exponentially since I've been here, and I have gotten exposure and experience that I don't think I could have gotten anywhere else. Does this mean I haven't been frustrated? ABSOLUTELY NOT. I have had my fair share of wine after an infuriating day of work, but who in the world hasn't? To conclude my ridiculously long review here, I will just say- the majority of the time reviews are going to be negative. You only ever leave reviews if you're angry *cough* Yelp *cough* I'm just here to throw some positivity in the world and set the record straight. Don't listen to the disgruntled former employees- but one who is still here!

Cons

Get ready to get your hands dirty; you will be pulled in a bunch of directions and feel like you can't get your feet under you. Then one day you'll be on a call and know the answer to something and you will feel utterly vindicated and all your hard work will fall into place. Hard work will pay off- don't be afraid of it.

avatar
Wellhub Response
6y
Thanks for taking the time to write a review! We appreciate your candid feedback. We agree that while the challenges of a scaling company can be difficult, it is so rewarding to reach the other side! We hope that our recent initiatives to improve transparency and communication have made this process even better for you. Looking forward to more great times and solving more problems together!
1.0
Nov 6, 2019

Great Mission, Questionable Execution and Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Gympass, the actual benefit, is great. Being a Gympass employee, you get a great deal on it, and Gympass employees frequently work out downtown together. - If you are young professional, there are many people like you from many walks of life in the office and throughout the organization. - The Houston office has a great location in Downtown. You can access the tunnels through the elevators. - Gympass pays for you parking in a nearby parking garage or public transportation if you take that.

Cons

- Inside the office is a little crowded. If you are used to having a lot of space at your desk, you won't have that here. - The pay is not that good. You are required to clock your hours. You can get overtime, but it is a pain to have to clock in your hours and I have not experienced having to do this in past similar positions. - In addition to the base pay itself, the commission for the BDRs is insulting. You could land a meeting with a fortune 500 client, and that would count the same as a company with 1k employees. The commission is capped to a target and the metrics to get to your target earnings are unrealistic. The most you could make in a month is 66% that I would make in my past positions. Also, who enjoys being capped? Absolutely no one. If this is your first job out of college, you would probably be fine with it, but given my knowledge of other comp plan structures, this was unacceptable to me. - Lots of changes. My direct manager left during my first week. We had an coworker get terminated my first week. It seems to be a revolving door in terms of talent. With the new management came the commission plan change that was previously discussed (it was uncapped before and different company sizes yielded different commission amounts). - What might be the ultimate downfall of Gympass is its persistence in trying to replicate the LATAM market (from which the company began) to the European and American markets. As an employee, you will see leadership promote strategies that worked for them in the LATAM market, although they may not be the best for other markets. While I think it is important to have a benchmark, it is also important to realize other market dynamics that make America and Europe different. Not everything will work the same, and you shouldn't expect that same! - Again , Gympass is a young company, they are trying to figure things out. Leadership sometimes feel like they are learning just as much as you. - If you are a BDR, expect a lot of micromanagement. I am all for coaching and feedback at the the right times, but it seemed too excessive in the way the it is currently practiced. Don't expect management to be accomodating at all. They ultimately just care about the numbers. It takes multiple months for lead generation representatives to ramp up, despite this they gave out a performance improvement plan (PIP) for me after my second month with only two weeks to improve! - Also you don't get credit for Virtual meetings scheduled only face to face. You have to hit a certain face to face threshold in order to credit for Virtual meetings.

Viewing 415 - 417 of 507 Reviews

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