- At first glance, I’d say most of the people seem friendly and approachable, but there’s more beneath the surface. There’s a ‘yes’ culture within the sales team, where you’re not encouraged to say no or constructively pushback with alternatives or other ways of thinking. Management doesn’t care about your growth or input, they care about control.
- Beware: this organization/office is very politics heavy, i.e. if you’re well liked you can do no wrong and if you’re out of favor then even your best efforts will be overlooked. This leads to noticeable favoritism and a lack of fairness within the team.
- While the team operates somewhat like a startup (with constant changes and shifting priorities) the lack of standardized training and processes can leave you feeling unsupported, which is not what you’d expect from a company that has been established for over half a century. So be prepared to train yourself and figure things out on your own, and when you make mistakes, management will be quick to criticize without offering helpful guidance. Unrealistic expectations set and then criticized for not meeting them, thus damaging self-esteem and lowering motivation. Needless to say, the fear tactic is not productive nor conducive to anyone’s well-being, which probably explains the high turnover (in case that was a concern for anyone).
- Micromanagement is also rampant. Expect that your shortcomings will be scrutinized more than your accomplishments (i.e. don’t expect any recognition). Also, I’ve overheard other departments talk about how leadership laser focuses on the tasks that take up less than 10% of an account manager’s time, which just leads to frustration and slows productivity.
- Another downside is the highlight on office attendance and visibility often takes precedence over actual impact. They are strict on the hours you are to arrive and leave the office. Different departments may have varying expectations, but for this team office presence seemed to be prioritized over results, regardless of work quality.
- Also, be prepared to be publicly humiliated if/when a deal of yours falls through. I’ve seen colleagues harshly criticized/questioned in front of the entire team, which, as you can imagine, undermines confidence and trust.
- Seems like management equates experience with ability. Management relies on corporate jargon and vague language instead of clear, actionable communication, making it difficult to know what’s expected. You’ll surely be blamed for mistakes or for things you had no foresight into so don’t expect support or helpful advice.
- As others have mentioned on here, the demands placed on employees are high with subpar compensation within the industry. Since the acquisition by a private equity firm, it feels like expectations have been raised without adequate support or incentives, and the environment has become less forgiving.
- Like other reviews on here have mentioned it is very UK powered so good luck navigating that!
