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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      45% would recommend to a friend

      (9,135 total reviews)
      avatar

      Louie Pastor

      86% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      9K reviews
      1.0
      Apr 24, 2013

      Gone downhill over the past few years...

      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty much none. Great place when it was first acquired by Xerox and was in growth mode, but has gotten ugly over the past few years.

      Cons

      The senior management is a disaster! Great client service managers that work tirelessly for decent pay, but up to 80+ hours a week at times. If you sign on with this company, get ready to give up work/life balance completely. No recognition for most people that work there. They basically promise the client whatever is needed to close the deal and then just crush the client managers. A lot of favoritism. The technology is mediocre at best.

      1.0
      Mar 7, 2013

      Watch Out

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depends on which side of Xerox ... Real Xerox, or ACS pretending to be Xerox. On the Real Xerox side you will have a better holiday schedule, no furloughs (no weeks off without pay), management that typically cares to hear your opinion and help, good working relationships with peers.

      Cons

      On the ACS pretending to be Xerox side (they will tell you "We are Xerox services" and "We are all one company" ... lies) you can expect to have a single focus: finding your next job. Their sole focus is on reducing cost, typically by moving jobs overseas or sometimes simple elimination. You can expect to work 60 hours a week with no "thank yous", and when management screws up, which is the normal mode of operations, you will get to experience a week off without pay. Expect to be working side by side with a Real Xerox person in the next cube who has better salary for the same work, better holidays, better vacation, better 401K benefits, and a better health plan.

      1.0
      Sep 19, 2012

      Disappointment!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good business model and go to market strategy.

      Cons

      Leadership is not authentic and is not an advocate for the the employee.

      Viewing 121 - 123 of 9,135 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.