Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 364 reviews)); "Work Life Balance is good and there is room for growth" ((in 335 reviews)); "Brand name and great training" ((in 237 reviews)); "The legal department was fairly collegial and there were good work from home options." ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 618 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 388 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 233 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 193 reviews)); "Constant reorganizations and layoffs." ((in 187 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Ciudad de México , Monterrey , Ciudad Juarez , Tijuana , Playa del Carmen

Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Ratings by demographic groups

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Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

9K reviews

1.0

Oct 6, 2013

Draconian

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Lots of available hours, ample overtime. Colorful staff. Opportunities to meet random interesting strangers over the phone. Lots of lovely trees surrounding the office to look at from your cubical stall. Kiebo Cafe eggrolls.

Cons

Terrible incentive pay system based around cutting employee wages for poor reviews rather than providing positive incentives for excellent performance, clearly designed as a ploy to reduce wages whenever possible. Unsupportive supervisory staff (A few exceptions.) Poor corporate culture based off of a "fake it until you make it" attitude Mandatory overtime. Constant turnover and absenteeism. Few advancement opportunities. Childish supervisory staff more concerned with making their job easier than supporting agents on the floor.

1.0

Sep 3, 2013

Worst job I have ever had

Client service manager

Recommend

CEO approval

Business Outlook

Pros

There is always someone to commiserate with.

Cons

Not enough time in the world for this section. Slave labor, pitiful salary in relation to hours worked, management makes zero attempt to allow for work-life balance, management refuses to acknowledge you until you resign, zero training or support for new technology...the list goes on.

1.0

Aug 14, 2013

Teaches Patience

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Co-workers were really great! We would help and support one another. I cannot speak for other people, but all of my supervisors were awesome!!

Cons

Not always sure if you were giving the correct information to customers. Had to get use to aggressive customers yelling obscenities. Was not to fond of survey's being attached to my pay. Not making the same amount of money each day was difficult.

Viewing 202 - 204 of 9,135 Reviews

Jobs at Xerox

SVCS CUSTOMER OPS SUPPORT 1

Systems Support Engineer

México

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Supply Chain Administrator

México

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Xerox

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