Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Sep 16, 2021

Exhausted

Recommend
CEO approval
Business Outlook

Pros

Benefits, stock options, great opportunities to be in different peer groups for support

Cons

Working 12+ hours a day and still not enough time to keep up with all job tasks. Customers, outside real estate agents and lenders disappointed with level of professionalism. Management would rather point fingers at escrow staff instead of helping, we are supposed to be "better together " which is a company core value. No work life balance within our team.

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Zillow Response
4y
This is Jim Weld, VP Title and Escrow. Thank you for the feedback. We are experiencing unique times right now in the company, so much rapid growth and pivotal changes. In turn, we sometimes have had more business than we can process. We are committed to remedying this and have recently put in plans to help address these issues. We discussed this in our all-hands meeting recently. We'll continue to communicate our plans, status, and progress. If you would like to take this discussion further please reach out to me. Thank you.
3.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent teammates. Management really seems to care about employee well-being and regularly go above and beyond in that department. Work is not stressful. Excellent work/life balance.

Cons

Wildly unequal pay between employees with identical job roles, e.g., one P4 engineer could be making $150k w/ $30k RSUs while another could be making $200k w/ $100k RSUs. Much higher pay for newer employees. Makes it seem like they're encouraging attrition?

2.0
Jul 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Their benefits and pay are amazing. You will make good money and be decently taken care of. They still have a startup mentality so everyone is apparently valuable.

Cons

They're growing too fast and are having to shake the start up mentality. The IT team is great but needed more people to manage the overwhelming amount of work. There are glaring issues that have been needing a fix for years and have been promised a fix. No fixes have happened and I doubt they'll come any time soon.

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Zillow Response
4y
Thank you for sharing your experience with us. We care deeply about employees' career development and work hard to up-skill by providing training programs to our employees. We would love to hear more about your specific situation and help with the best way we could. If you'd like, please email me at tobyro@zillowgroup.com. - Senior Vice President, Information Technology
Viewing 313 - 315 of 1,702 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.