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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,702 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jan 25, 2021

      Realistic Review by an Employee at Zillow

      Escrow officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock within the company upon hire.

      Cons

      Your job description and duties change constantly and not for the better since covid hit.

      avatar
      Zillow Response
      5y
      I appreciate the time you took to voice your concerns. We work hard to make Zillow a great place to work, an environment where good ideas can come from anyone and were stability and career development is available to all. We are taking your feedback seriously and are taking a close look for more opportunities to improve. -VP, Recruiting
      4.0
      Aug 6, 2020

      Zillow 2.0 = big opportunities to lead big transformation

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Limitless potential for those who are comfortable seizing opportunities. If you like to lean in rather than wait to be told what to do you'll love it here. -COVID response has been nothing short of phenomenal because our leaders know how to run a business while balancing people, profit and purpose. -Leaders are willing to change their minds, be wrong and stay open to new possibilities. Remote work is one example. Now that it's in our future indefinitely there's an excitement in the air about defining the new rules of work for ourselves and other companies who look to us for these trends. -Industry leader, household name, big growth trajectory means we will need future talent to bring enterprise operations experience, rigor and discipline.

      Cons

      -Complicated industries to learn as an outsider. -The amount of opportunities can feel overwhelming so it requires a lot of focus and prioritization. -Our culture is undergoing big transformation as offices take on a new role and most day to day connections will be virtual in the future. -There's a we/they disconnect between leadership and employees vs other places. As we grow, transform and share our successes I hope it will start to feel like "our company" whereby everyone is expected to act like leaders and lean in to change things rather than wait for someone with a bigger title to fix it.

      avatar
      Zillow Response
      5y
      Thank you for your thoughtful review which touches on so many of the things that are also very meaningful to me. One of my responsibilities at Zillow is looking after our culture of equity and belonging. Zillow has always been grounded in how we connect with and work with each other. What you said about wanting to feel more of an "our company" connection is really important. Creating connections, fostering inclusion, and strengthening our working culture is something we must work even harder at as we settle into remote working and virtual interactions. This is something I won't lose sight of and I appreciate your feedback. - Crystal Tomczyk, VP of Equity & Belonging
      4.0
      Aug 1, 2020

      call center job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, really nice coworkers & managers, candy wall!

      Cons

      It's hard to move up from this position. They want you to stay in customer service for a long time before they allow you to even apply for something else. So if growth is what you're looking for, maybe look at some other positions. The company is great overall though.

      avatar
      Zillow Response
      5y
      If you are looking to grow into a new opportunity, I encourage you to speak with your manager or our internal mobility team and begin to explore your next chapter here at Zillow. The Internal Mobility team is made up a recruiters dedicated specifically to helping our employees identify new roles, opportunities and even point you in the right direction if there are skills or additional development needed. Reach out. They are here to help. - VP, Recruiting
      Viewing 400 - 402 of 1,702 Reviews
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      Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.