Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

- Everyone at the company (at all levels of leadership) truly lives the values that the company has laid out - Colleagues are very competent, knowledgeable, respectful and open to new ideas and concepts - Support from leadership is second-to-none - Truly customer-focused - Office perks are not bad, either! - Benefits outside of salary are generous and much-appreciated - I have never been treated so well by everyone as I have here - I genuinely look forward to coming into the office every day

Cons

- Working out the kinks as the company transitions from a very small start-up to a larger company (acquisitions, lack of clear systems / processes) --> Not the place for someone that needs to have clear and precise processes in place to be comfortable. You have to be willing to create your own. - I really wish that it wouldn't rain this much in Seattle.

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Zillow Response
9y
Thank you for the feedback and advice. I'm so glad you are happy here! - Amy (COO)
3.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The Seattle Zillow office is very nice with an outstanding view. However, the best part of my job by far was the people I worked with. My colleges were supportive, fun and just all around amazing people. My team lead Justin Wixom was always encouraging and always positive. We had a great team dynamic. I enjoyed meetings and anytime we were together as a group. It was the people on this team that made leaving this job very difficult.

Cons

The position does not pay well. It is hard to live in Seattle with a salary like this. It was challenging to work early hours and have to pay to for an uber or parking to get to work safely.

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Zillow Response
9y
Hi, thanks for your feedback. It's inspiring to hear how you feel about your team and your manager. We work hard to create an environment that fosters that kind of community and drives productivity. Regarding pay, we're consistently ranked as a great place to work. I believe our compensation and benefits package is highly competitive for the type of work, experience required, location, our industry and other factors. Our department covers a ton of hours, and some shifts do start earlier than a typical 9 to 5 job, which is why we're extremely clear in recruiting what shifts are available and what the hours are. In terms of parking, we adjusted the schedules of the entire Seattle office to better match the transit schedule, resulting in +200% increase in amount of bus routes available to teammates withing a 20 mile radius of our building, allowing them to use the bus pass Zillow provides to get to work safely and for free. I'm happy to hear other feedback you have about your time at Zillow, and what else we can do better. Shoot me a note at jrg@zillowgroup.com.
5.0
Mar 16, 2017
Recommend
CEO approval
Business Outlook

Pros

This is a fantastic company for more reasons than I can even describe. ZG stands for amazing things that really sets up the employer for the best possible experience. Not only do I love my day to day tasks, but the people and the culture are truly something special and amazing. I came from a previous employer that did not treat employees well whatsoever, so seeing how ZG just does everything right is such a breath of fresh air. They really provide you with all the resources you need to succeed. If you want an extra training, ask. If you want more experience in something, ask. If you have a certain place you want to get to within the company, ask. All the managers are easy to talk to and are great at helping you reach your goals. They also are extremely transparent with their employees, or "leaving the lights on" as they say. They are huge on "power to the people" (another one of their missions that they strongly stand by). Denver has a really cool office and I have not met one person who is a jerk. It is truly amazing and I could go on forever!

Cons

I have not experienced any challenges or cons. Maybe too many snacks in the kitchen? Too many awesome food trucks? Too many catered lunches? ;)

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Zillow Response
9y
So great to hear ZG continues to be a great experience for you! We work as hard on culture as you do taking great care of our customers. So keep up the good work! I'd love to hear your ideas on how we can elevate to the next level, so shoot me note with some big swings we should take (and I'll see you in Denver in a few weeks!). Reach me at jrg@zillow.com any time. -JR
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Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.