Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Feb 28, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits from Zillow as the mother company are great. Benefits, maternal leave, free snacks, paid lunches.

Cons

The leadership in Lincoln is horrible. There is a large difference between the Seattle Zillow culture and Lincoln office culture. There are a few in roles who do not have the proper education/experience. I along with others have been doing Account Management work for over a year with no promotion (After being told this would happen.) When the office worries more about the beer in the Keg dispenser than the customers, you know there is a problem.

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Zillow Response
10y
Thank you for the feedback. I'm very sorry to hear you've had such a disappointing experience in the Lincoln office. You certainly don't describe the type of office culture and performance standards we expect from our team. I would love to understand more about the poor customer support, manager experience, and unprofessional things you reference so we can make sure to fix anything we find. I'd encourage you to reach out either to me directly or to the Lincoln office HR Business Partner (MeghanB) and we can work with you to make sure your concerns are addressed. Please help us make this better for you! - Erin Lantz, VP, Mortgages
5.0
Feb 19, 2016

Great company

Recommend
CEO approval
Business Outlook

Pros

Work life balance, good pay and benefits. Small, agile teams with a lot of product freedom to development what we think improves the overall product

Cons

The only real con is that the dev stack can be a little complicated and there is still a bit of legacy code to manage

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Zillow Response
10y
I appreciate you taking the time to provide some feedback. I'm especially happy that you feel our small product team model is working well for you and your team. Work life balance and good benefits are also important. After 10 years, there are some teams dealing with more code history than others. We encourage our teams to work with the various stack groups (java, python, ux, build/deploy, etc) to help us plan our ongoing investments and migration in our core technologies. Teams should also be investing in their own services by building time into their project plans to address this tech debt as we build new services or make significant enhancements. Additionally, we are working to create more independence across teams with investments in core tooling and creating more micro-services and minimize dependencies to the areas where they are truly need. I'm pleased with the progress we are making, but of course there is more to do. If you or others on your team would like to get more involved in these efforts, please track me down and I can connect you with the right people. Thanks again for your feedback and hard work. We are only successful because of the great work of our people and we need them driving these improvements. David Beitel, Zillow Group CTO.
5.0
Nov 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent work atmosphere, at a company that does the right thing by its customers, users and employees. I have worked in the banking and finance industry for 14+ years and have never before experienced the feeling of getting up every morning and being excited to come to work. From my first day through my first year this feeling has not changed.

Cons

Sometimes the coffee machine runs out of beans. Seriously this is the worst thing that happens here. On a serious note you have to be able to adapt to change quickly at this company but if you are able to accept that change is good and run with it you will truly enjoy the privilege of working here.

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Zillow Response
10y
Thanks for your glowing review! I'm so glad to hear your experience at Zillow has been so positive - I believe many people, including myself, relish the excitement of coming to work each day knowing that we can accomplish great things, working along side people who are on the same mission. Doug Slotkin VP, Local Ad Sales
Viewing 433 - 435 of 1,702 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.