Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 14, 2014

Hands Down the Best Job I Have Had.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are smart and driven. Problems are tackled collaboratively and successes are celebrated before the next goal is tackled. I love that an environment of continual learning is encouraged, from bringing in speakers to sharing tech and industry info via email. I feel like work-life balanced is encouraged as people seem focused on work at work, and then communication slows way down after 5pm and on the weekends. It is great!

Cons

I can't think of one at this time.

3.0
Oct 6, 2014

Good company, good people, boring job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, nice people, nice offices, room for growth, nice benefits, stock options, decent training program.

Cons

Can't speak for other departments, but sales and account management is dull. You're working in a call center - talking to real estate agents, having the same conversation ALL DAY LONG. Team leads are supportive and my manager was a nice guy, but if you don't enjoy being on the phone and want more action in a job, this isn't for you. They watch you more than you think and the first month is really more of a trial run - come in early, stay late, take a short lunch or you're sacked - simple as that. If you're in sales, prepare for a grind - if you're good at it, theres money to be made. If you're not - pack your bags. Account management - don't get used to a lot of money - you won't make it. Enjoy talking to real estate agents and having the same conversation every day all day. Your headset and free popcorn will be constant companions.

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Zillow Response
11y
I run the Inside Sales org at Zillow and thanks for taking the time to review your experience. I'd like to address your concerns: • As with any job, there is a certain amount of routine that's required but I think our people would tell you this is one of if not the most interesting sales jobs out there because: 1) The product works and when we sell to the right real estate agent, the ROI is there and the feedback we get from happy clients is hugely satisfying. 2) we're constantly improving our product and systems so there are lots of learning opportunities that help our people improve and grow. 3) every real estate agent has a different story to tell regarding his or her business - the sales process starts with understanding these unique businesses and offering a solution that meets the agent's needs. The sales position calls for people to work 8 hour days and we don't micro-manage people's schedules - that said, we do manage our people to make sure they are getting enough sales presentations every day to be successful. If you have specific ideas on how to improve the sales role at Zillow, I'd be happy to speak with you. Doug Slotkin Dougs@Zillow.com
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