Zillow reviews

4.6

92% would recommend to a friend

(1,697 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Oct 22, 2019

Changes for the worse

Recommend
CEO approval
Business Outlook

Pros

Perks but might get cut in the future. Free foods but might not be there in the future dues to budget cut and

Cons

Employee morale, lack of communication, budget cut across the board, high turnover rate. The executives used to be very communicative with the employees on a quarterly and annual company meeting as well as company email. However, with the new CEO and CFO, there are dramatic negative changes to the company cultures and the employee morale has gone down dramatically. For once, there is no longer budget for team activity and department; no longer communication from the executives regarding the new changes within the company itself. Company culture has become more toxic and no longer has that tech company feel to it. All the perks have being cut across the board which lead to low employee morale and high turnover rate. Support and mentoring programs are no longer matter.

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Zillow Response
6y
Thank you for sharing this feedback. I’m sorry to hear you feel morale changed with recent leadership changes. Since my entry, my leaders and I are experimenting with new ways to communicate within Finance about how our roles impact the success of Zillow. Specifically, we’re focused on bringing the team together in All-Hands meetings, holding open fireside chats with key leaders (I held my session earlier this week), leveraging skip-levels to hear constructive feedback, and participating in our Learning & Development trainings. We are excited about the traction we’re getting, but realize change is difficult and communication from leadership on the “why” behind the change is crucial. If you’d like to discuss your circumstance in more detail, please reach out to me at allenp@zillowgroup.com. – Allen Parker
1.0
Jul 3, 2019

17 months-5 managers

Recommend
CEO approval
Business Outlook

Pros

break area has a lot of free food and goodies

Cons

Too many druggies work there. I had 5 managers in the time I was there. 3 of them were on cocaine. one was even coked out while on the job. my first trip to Seattle for the annual party was something. someone in my training class told me he was at a party in one of the hotel rooms where he and half the managers were doing cocaine. don't let your daughter come work here.

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Zillow Response
6y
At Zillow Group we are constantly working to develop the most respectful and professional workplace possible. We have clear policies around drug and alcohol usage at work and work events, as well as confidential and anonymous reporting channels for any type of inappropriate behavior at work. I would appreciate the chance to get more detail on your comments please reach out to me at dans@zillowgroup.com.
1.0
Dec 14, 2015

Management does not walk the talk

Recommend
CEO approval
Business Outlook

Pros

Location, and free food and drinks

Cons

Management talks big about empowering employees, work-life balance and really caring for employees, but I didn't experience this.

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Zillow Response
10y
I'm sorry to hear you didn't have a good experience working here. Best of luck in what's next for you. - Amy (COO)
Viewing 52 - 54 of 1,697 Reviews

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