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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,703 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Feb 8, 2019

      Wonderful place to work

      Principal product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Genuine emphasis on career development - Wonderful colleagues - Company plays the long game

      Cons

      Nothing comes immediately to mind

      avatar
      Zillow Response
      7y
      Thank you for your feedback and show of support for several of the things that makes Zillow Group special. We are lucky to have great co-workers and a long term focus on developing our people and business opportunities. Thanks for being a part of that! I hope your future at Zillow Group is successful and continues to be rewarding. If you have new ideas or suggestions on how we could do things better, please don't hesitate to reach out to your manager, VP or me. - David Beitel
      1.0
      Feb 8, 2019

      NOT OKAY

      Premier agent concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair pay, lovely benefits, no shortage of snacks.

      Cons

      Management basically threatened to fire everyone over metrics that are OUT OF OUR CONTROL. Everyone in the Seattle office is FREAKING OUT. I myself have had several panic attacks over this. It baffles me how this company can treat us so different from the rest of the company. Most people got to go home early due to the unsafe snow storm that has started, but everyone in my department was told that their safety isn't their first priority. I don't know how much longer myself, or really anyone else, can take this. Upper management has created an overall feeling of anxiety and depression. Everyone is scared of being fired. Just because they can legally fire people for whatever reason doesn't mean they should use this as a scare tactic to manipulate department metrics. Bottom line: THIS IS NO WAY TO RUN A DEPARTMENT.

      avatar
      Zillow Response
      7y
      Thank you for taking the time to share your feedback. Over the course of the past few months, we have begun to communicate a metrics-based success plan. Success plans are standard for ZG and all call centers because these metrics are critical to our business and our overall commitment to our North Star. We understand these metrics are new and we are interested to hear any feedback you may have about them. We strive to provide an environment where everyone feels they’re valued, treated fairly and respected. With this said your safety is our main priority, which is why we gave everyone the option to leave early during the snow storm. We are currently working on an inclement weather plan to make sure we avoid last-minute decisions in the future. I also am pleased to sit down with you to discuss any further concerns or suggestions. Greg Davis Senior Director Connections Experience gdavis@zillowgroup.com
      3.0
      Jan 22, 2019

      Decent place to work at

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture. Great opportunity for someone starting their career in sales

      Cons

      Not a long term opportunity. Most of tenured good people end up leaving

      avatar
      Zillow Response
      7y
      Thank you for your review, we always appreciate hearing from former employees. Based on your lengthy tenure, I’m optimistic you had a successful career with Zillow Group. Ann Sobil, Senior Director, Premier Agent Sales
      Viewing 1126 - 1128 of 1,703 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.