Zillow reviews

4.6

92% would recommend to a friend

(1,704 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Budget for trainings and conferences, decent RSU grant, "unlimited" PTO

Cons

Imagine being passionate about security and having the entirety of the company you work for absolutely hate having to alter their systems/processes to adhere to industry standard best practice. Imagine stakeholders in other departments doing whatever they can to prevent you from making positive change. Imagine no one believing your "tinfoil hat" theories about attack tools, techniques, and procedures. Imagine being excited to try something new and novel and having no one, and I mean no one, care at all. Imagine being surrounded by developers who are rock stars (and rightfully so) and wanting to be the security version of that, yet slowly realizing there is no desire from leadership to be known for its security prowess the way that Amazon, Google, Netflix, Microsoft, Apple, Airbnb, etc. are. Imagine your passion for security draining day by day, leading you to question your decision to go down that path in the first place, making you truly believe you made a terrible mistake. Welcome to Zillow.

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Zillow Response
7y
Thank you for your feedback on Zillow Group and the Security team. I have a different view of our execution and culture around security. 2018 was a strong year for the Security team and, as Zillow Group scales and grows into Zillow Offers and Mortgages, protecting consumer trust will continue to be our top priority. As in 2018, in 2019 we will continue the growth in our investment in both the Security team (headcount and training) and its technology, further evolving our security stance. To address your concerns, the strong work the Security team completed in 2018 brought greater awareness across ZG to security techniques and procedures and greater partnership between Security and Product Development has led to early engagement between the groups. I am proud of what the team accomplished in 2018. Zillow Group is, and will remain, employee centric and will continue to invest in our team members, but I am always eager to hear more on how we can improve and would welcome discussing any concerns that you feel have not been addressed or heard. I would also welcome any feedback from developers and product team members who have concerns over the security related decisions being made within their services and products. -Toby Roberts (tobyro@zillowgroup.com)
5.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Employees are treated well, exciting tech.

Cons

Lost some of the culture with growth.

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Zillow Response
7y
Thank you for all your contributions to ZG over your 5+ years with the company. I am glad you felt well treated and the products and technologies were interesting. Growth can be challenging, so I appreciate you calling out our need to continue to invest in our people and support our great culture. Best of luck in your future endeavors.
5.0
Dec 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Strong focus on personal development Living the core values Transparent, effective leadership

Cons

Compared to other tech companies, you'll spend a lot more time dealing with messy people data. That's not a con for me, but is a con for others

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Zillow Response
7y
Thanks for taking the time to leave feedback, and I'm so happy that you so readily see our core values demonstrated in daily work life here. We've definitely found that personal development, particularly skill development, is highly valued by our analytic teams given the fast pace of tech and methodological change. While we do a lot of such development already in a variety of ways (tech reviews, paper reads, learning academies, focused training on Spark/Python, hackweeks, leadership/mgr training, etc.), we'll be doing even more in 2019 and beyond (as you've probably heard via our team meetings). I'm not entirely sure of what the "messy people data" that you refer is, but please let me know if something is messier than it should be or if there's a better way to be tackling problems in your particular area here at Zillow. We're always open to new ideas! Thanks again and happy to have you on the team. - Stan Humphries
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