Zillow reviews

4.6

92% would recommend to a friend

(1,700 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Inclusive culture and emphasis on diversity

Cons

Zillow Rentals has been on a slow decline since leadership joined ~3 years ago. Leaders do not take ownership of their mistakes and often blame others for their failures. In addition, promotions are granted to those that do not question top VP levels and Rentals Sales has seen almost 100% churn in women leaders since VP joined. Gaslighting is rampant and the business has continuously failed to understand how to structure quotas and incentivize sales teams. I would recommend looking elsewhere to start your career as long as there is no change at the senior VP level.

2.0
Dec 1, 2021
Recommend
CEO approval
Business Outlook

Pros

People shared services is doing the right thing for the mess of the recruiting team. Most of the folks are amazing. Partnership with biz leaders is typically quite strong.

Cons

Major miss with the ZO business. Newer technical recruiting leadership is just horrendous. Culture of nepotism and favoritism. Leaders don't listen to the frontline folks.

2.0
Jan 29, 2020

Sales Executive - Irvine

Recommend
CEO approval
Business Outlook

Pros

Food Fridays, unlimited drink/snacks. They draw you in with the "amazing culture" "opportunities for growth" but when you get there you see the real truth. Literally saw the reality after training.

Cons

Micromanagement to the tee, hover over you to make calls. We get it, it's our job to dial so stop hovering. Miss 3/5 months and you are gone. Its a factory farm of employees. Everyone is a number. People get axed right and left. There is a reason why everyone moves seats at months end because they fire people. There is a reason why the veterans there don't really talk with new hires because they know they most likely will be gone in a few months. Very interesting dynamic. All leads have been called so much that realtors hate Zillow marketing calls.

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Zillow Response
6y
Thank you for taking the time to write this review, based on your experience as a Sales Executive. As you mention there are a lot of office perks that come with the role here at ZG and I’m glad you enjoyed them. When you mention micromanagement, specific to dials and missing quotas, that is clearly not the way that we want our leadership style to be perceived. Our team takes great pride in a servant leadership style and we focus on empowering our team as much as possible. This does not sound like it was the case based on your review and I want to hear more about what you experienced during your time here so we can improve. High activity, effort and output are a key ingredient to being successful in a revenue-based role but that should not mean hovering over your shoulder. Lastly, around your comment regarding attrition, this is not in line with what we see in the Orange County office. The retention on our team is very high over the past 6+ months, and we’ve invested a lot of resources in our sales productivity tools to help our team become more effective and efficient. As I mentioned earlier, I would like to hear more about what you experienced so please feel free to email me at brandoni@zillowgroup.com. Best of luck to you in 2020 and your next opportunity. Brandon Inouye - Senior Director, Premier Agent Sales
Viewing 142 - 144 of 1,700 Reviews

Glassdoor has 2,691 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.