Zillow reviews

Thank you for your feedback, and especially the advice to management. We appreciate and read all of this. - Amy (COO)

Thanks for taking the time to review your time at Zillow. I run the Inside Sales team at Zillow and hopefully I can address your concerns for your benefit as well as others reading your review. I'm glad you took away some positives from your time at Zillow. I assume that you worked at our headquarters here in Seattle. My sense is that if you asked our team if they see themselves working in a call center, the resounding answer would be NO! With an amazing view of Puget Sound, open floor plan and delicious food provided, sales people enjoy our work environment and consistently vote for Zillow as a great place to work. We do expect people to work hard to achieve their potential and help us hit numbers. We do hold people accountable to hitting sales numbers and when struggling, we manage their activity to make sure they giving themselves a fair shot of being successful. We believe that there is a correlation between presentation volume and success, especially as you're first getting started. I was very surprised to read your comment regarding favoritism. Opportunities at Zillow are allocated based on how people perform in terms of revenue, attitude and leadership. if you have a specific example of favoritism, I would like to know about it. The same goes for sales ethics; we pride ourselves on selling the right way and customer retention on the Premier agent platform bears that out. Again, please let me know if you have specific instances of our people not acting ethically. Doug Slotkin VP, Local Ad Sales dougs@zillow.com