Zillow reviews

4.7

92% would recommend to a friend

(1,697 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.7 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jan 13, 2014
Recommend
CEO approval
Business Outlook

Pros

At Zillow, you will be challenged like you have never been before. You will be asked to tackle big projects, work fast, and deliver great results. You will be provided with opportunities that do not exist at other companies - and that is awesome! If you are willing to roll up your sleeves and dive right in head first, then Zillow is the place for you.

Cons

Sales team is quite large and sometimes out of control. Tons of moving parts which makes it hard to educate those on the front lines to make sure we are providing the best customer experience and/or introducing new products/features.

5.0
Jan 12, 2014

Great Start In A Fun Company!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work environment is fantastic! There's an open floor plan with floor to ceiling windows that allow tons of natural light in and provide fantastic views! Since working at Zillow, I've been able to catch an awesome sunset over Puget Sound almost every evening. The provided facilities are great! I love the open kitchens with free snacks and Puget Sound facing windows (better to catch the views!). The Ping Pong, Shuffle Board, Air Hockey and Xbox room are awesome! It's really nice to have an area to unwind in after work or during a quick break. Oh man, and the candy wall! Great addition. I think it's one of those things you love from the beginning but move away from due to the repeated sugar overdoses...but the cool factor still remains :) ! I'm also a huge fan of the free food that's provided and the Zspeakers! It's such a cool experience to hear these people tell their stories and also have the chance to speak with them afterwards. I really love working with my team as well! Everyday is a lot of fun with hilarious humor, support and interesting work. When I joined, everyone was incredibly welcoming and really helped teach me the ropes. Everyday is still the same now and I love going into work! The benefits and compensation are really great as well! They provide 100% coverage for Medical, Dental, Prescription and Vision and finding that set up is pretty challenging I think. So I really appreciated that! On top of that, I think that the pay is great. It fully meets my needs as a single male. Then there's paid time off, sick leave and some more. So all around, I think it's a great set up. Oh! There's also the free bus pass! If you have a car then eh, but if you don't (me) then YAY! Paying for the bus before was really annoying, so getting a free bus pass was awesome. I'm sure there's more that I'm forgetting at the moment. All in all, I really enjoy working at Zillow. I think it's a really fun company, fun people, lively (depending on what floor you're on), great location, great amenities, great CEO and more.

Cons

Nothing really. As with any company that becomes large I think that communication and ease of movement are areas for potential improvement. However, I think that's to be expected and I'm aware that Spencer keeps a sharp eye out for those areas and keeps his door open to suggestions on improvements. Spencer's personal transparency and provided availability are really great! Particularly since the company is so big, I think the amount of availability and transparency from Spencer is really impressive. I actually got to see and hear from Spencer within my first week of working at Zillow! That was cool. At some point I'll say hi. Overall, I really don't think there are any cons. Like I said, for the things that could be cons, Spencer and others do a great job keeping an awareness around them and then providing you an outlet to bring those things up.

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Zillow Response
11y
Thank you! Please say hi to me sometime, if you haven't already!
5.0
Nov 21, 2013

Brilliant people who work hard.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is engaged, working hard, and truly cares about our customers and core values. Great culture and inspiring leadership.

Cons

No major cons to speak of

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Zillow Response
12y
Thank you for your review. It makes me very happy to see feedback like this, especially from someone who has been here for 3+ years. As I've said at many company meetings, I worry a lot about making sure we don't change the culture now that we're bigger and publicly traded. I think we're doing a good job of guarding what made/makes Zillow special, but you can't be too careful. Thank you again.
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