Zurich Insurance reviews

4.0

78% would recommend to a friend

(2,199 total reviews)

Mario Greco

90% approve of CEO

72% positive business outlook

Zurich Insurance has an employee rating of 4.0 out of 5 stars, based on 2,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zurich Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Good people, who all try to make the most of a difficult situation.

Cons

Zurich used to be a good company to work for. However, their claims teams are now in partnership with another company (WNS). They have changed everything, and morale has dropped so much. They focus on figures rather than people and have changed Zurich processes to a statistics focused, call centre environment. It is like working for another company now. Staff who previously felt valued and empowered are now just a number. So disappointing that Zurich have done this.

2.0
Jul 28, 2018

Can and should do better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pension is great - 12% flat without any contribution 3 volunteering days per year People are nice Some exceptionally great people to work with

Cons

Salary is miserable Career progression is very slow Top talent leaving in droves No standard management practice - most managers don't care about career development and there is some shocking management practice Well-being of employees not a priority Hours are extremely long and no one ever mentions overtime or other things Middle management doesn't know where they are going and what they are doing UK CEO looks nice but clearly doesn't know what is happening in the company Secretive when it comes to filling vacancies and promotions

avatar
Zurich Insurance Response
7y
We’re sorry to read this review, and would welcome the opportunity to discuss the matters you’ve raised. Please feel free to email social.media@uk.zurich.com and we can set up a conversation.
1.0
May 30, 2018

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very few positives to list

Cons

Bullying management behavior, lack of any flexibility, poor remuneration, HR non existent

Viewing 31 - 33 of 2,199 Reviews

Glassdoor has 4,131 Zurich Insurance reviews submitted anonymously by Zurich Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Zurich Insurance is right for you.