Zurich Insurance reviews

low pay no upward movement .

The area that requires additional improvements is the management of claims caseload. There's a strict requirement on immediate follow-up and contact. This would be a more attainable rule if the caseloads were reasonably given to associates. It can create a heavy load on associates and demands a lot of an individual to meet regulations and guidelines on a representative. This can create a negative atmosphere for associates attempting to keep up with communication with insureds and claimants and manage open claim files that require attention.