IBM employees working as First Line Support in US have attributed a compensation and benefits rating of 4.9 out of 5 stars, based on 10 ratings. This is 32% higher than the average of First Line Support professionals at IBM worldwide.
The salary trajectory of a First Line Support ranges between locations and employers. The salary starts at MX$0 per year (estimate) and goes up to MX$0 per year (estimate) for the highest level of seniority.
The estimated average salary for a First Line Support at IBM is MX$92,413 per year or MX$44 per hour, but some professionals have reported earning up to roughly MX$159,956 per year (90th percentile). The typical pay range is between MX$69,850 (25th percentile) and MX$124,006 (75th percentile) annually. This is based on 6 salaries submitted by IBM First Line Support professionals on Glassdoor, as of Jul 2026.