AT&T Call Center Representative interview questions

I applied online and within a couple hours I received an email to complete an online assessment. Within a few days I was invited to do an online video interview where I had to record myself answering a number of questions from home. About a week and a half passed and I was invited to an in-person interview at the job location. I interviewed with a manager there and within a week I received an email saying the interview went well and I would be moving forward with the process. I had to join in a conference call with 2 staffing managers and 30+ other potential new hires. They explained a fw was emails we would receive shortly about our offer letters, drug testing, and background check paperwork. I completed my drug test within 48 hours. My background check came back in about a week and I was told that I officially got the job and I can start on the start date that was given to us during the conference call.

I applied online on May 30th and shortly after I applied I received and email to take their pre-employment assessment, I then completed the assessment. I then received an email on May 31st to complete a video interview I received the email a little late in the evening so I completed the video interview the next day. On June 5th I received an email saying "SO FAR SO GOOD" letting me know that I was still in the running. On June 12th I received an email from the hiring coordinator to call to schedule a face to face interview which was that following Friday. The interview went well and the person I interviewed with informed me I should hear something back the next week possibly that Monday. And on that Monday I received an email saying "CONGRATULATIONS" which included me joining a group phone call to go over information for the position. I then proceeded to do the background check and drug test, and I am currently waiting for the results from both of those. My start date is July 31st