I applied through an employee referral. I interviewed at Amazon
Interview
Firstly they send you a test to solve. There are mathematical questions mostly. Then, according to the score you get from the test they arrange the 1 st phone interview if you succeed on the test. You need to pass a test, 2 phone interviews and an onsite interview which lasts for 4 hours.
Interview questions [1]
Question 1
Amazon has 12 company principles. And they ask you to tell your experiences which links to one of the principles by asking specific questions for each principle.
The interview was largely centered around Amazon’s Leadership Principles, which guided almost every question throughout the session. Rather than focusing on technical skills, the interviewer dug deeply into how I think, take ownership, solve problems, and collaborate with others in ambiguous or high-pressure situations.
I had four rounds of interviews, each 45 minutes. The interviews consisted of behavioural questions. Each interviewer focused on different Amazon principles, so make sure you know those. Use the STAR method to answer the behavioural questions.
Interview questions [1]
Question 1
Tell me about a time you used customer feedback to change the way you worked
Account Rep will firstly go through a phone screen for 45 minutes, then if passed, they will be moved to the onsite stage, where they will have 4 interviews, which will be focusing on the situational questions
Interview questions [1]
Question 1
Tell me about a time when you had a difficult interaction with a customer