I applied online. I interviewed at Apple (Seattle, WA) in Jul 2015
Interview
I applied July 6th and got a call today July 9th. The interview as short and sweet! We talked about why I would want to work at apple? Why customer support and One technical question which is A caller calls and saids that their iPhone isn't working what do you ask? After going over the job description, pay and start date she set me up for a second interview.
I applied online. The process took 4 weeks. I interviewed at Apple (Charlotte, NC) in Jun 2015
Interview
I applied online 6/13. I was contacted for an interview 6/19. The initial interview was a simple phone call describing the position and my previous job experiences. I had the second round of interviews 6/22. It was a phone screen with some technical questions. I had the third round of interviews 6/25. It was done online via HireVue. The interviews were everything I read on reviews! I received my phone call and offer today (7/9) to start 8/3. Throughout the process, they've worked with my schedule and I was able to select the times and days. I typically responded to their emails as soon as I got them and signed up for the earliest opening. I spoke clearly, thoughtfully, and honestly on each interview. I believe they're looking for your communication and professional skills more than just being "correct". Be empathetic and pay attention to details! Also, it was very relaxed, my video interviewer had on a T- Shirt and baseball hat! I wore a nice blouse though!
Interview questions [3]
Question 1
How did you hear about the job?
Why are you the best candidate for this position?
What qualities do you bring to this position?
Role Play: "My daughter just graduated high school and wants a laptop for college. She already has a gold iPhone and she wants a matching MacBook Pro I think, what do you suggest I get for her" After my response he had a few follow up questions about the efficiency of the products I suggested.
I applied online. The process took 4 weeks. I interviewed at Apple (New York, NY)
Interview
1) short phone interview (5 minutes) --- 2) phone interview / language test (30 minutes) --- 3) video interview with a HR person (40 minutes) --- 4) video interview with the team manager (50 minutes) --- 5) background check (Hire right)
Interview questions [1]
Question 1
Please tell me about the time when you couldn't help your customer because of a company policy.