Apple Technical Expert interview questions

I went through three rounds of group interviews before landing the job with no previous technical experience. Apple is looking for high energy problem solvers who they can train. The group interviews are laid back, but stay a consistent fast paced. Be sure to make eye contact, speak clearly, and listen to your fellow interviewee’s and how their responses are received. EQ is your biggest friend!

They asked a few questions about customer relationship and you as a technician. Such as Why do you want to be a technical expert, etc. below you will find one other question that stood out to me.