Capital One Senior Project Manager interview questions

High expectations of Capital One, very disappointing experience. I have heard great things about Capital One and how they pride themselves on having an great interview process and great customer service - my experience took 2 months. Here are my interview steps: - Initial online assessment: Received email from recruiter to take the assessment. Completed and sent to next step. (No response from recruiter after a week - I followed up to see if I was selected for the next step) - Phone screen: Received a call from an HR rep for basic phone screen. Completed and sent to next step. (No response from the recruiter after a week- I followed up to see if I was selected for the next step) - Phone interview #1: Received a call from one of the reporting managers to determine if I would be a job fit. Completed and sent to next step. (No response from the recruiter after two weeks - I followed up to get feedback and status) - Phone interview #2: Received a call from the hiring director. Completed and next step would be on-site interview. (Again, I had to initiate the communication with the recruiter to find out if I was selected for the on-site interview) Finally, I contacted the recruiter to find out if there was any feedback from the hiring manager. I was told that I was selected for the on-site interview and would be contacted with details. A week later, I was contacted by a coordinator to set up the on-site interview. The recruiter call me after 8pm to apologize for how long the coordinator took to contact me. The on-site interview was 4 hours and with 4 different people - it consists of: 1 - behavioral, 1- case, 1- job fit, and 1-behavioral. I had interviewed with two of the people I would meet with over the phone (four weeks prior), . A week went by after the on-site interview, I sent thank you notes to all 4 people and emailed the recruiter a 'Thank You' email. I received a COMPUTER-generated response that I was not selected for the two positions - sorry but that is bad customer service. After a two month initiating communication with this recruiter, the recruiter calling me after 8pm, and the numerous steps- the least the recruiter could have done was respond to my "Thank You" email with some feedback and that I wasn't selected. I am not disappointed that I wasn't selected. I am mostly disappointed in the long process it takes to determine someone is not a good fit.

I completed testing portion and then, I had a phone screen with a recruiter that went well. A few days later had a phone screen with a manager that ask me one question and nothing else. Manager/interview seemed as if he had already decided on a candidate; so, I am not sure why the recruiter even bothered to schedule an interview for me with this manager. If hiring manager does not give you an opportunity to interview for the position then, Capital One Interview process is a waste of time (It certainly wasted a lot of my time). A successful interview with this company depends on if you happen to get a manager/interview that actually follows the Capital interview process and actually gives each candidate a real interview. Guess I should consider myself lucky as that so called manager interviewer is not someone I would want as a manager.