I interviewed at Connexus Resource Group (Killeen, TX)
Interview
It was a mass hiring. The interviewer (hiring manager) was kind as is expected. The availability and how soon you could start seemed to be the goal of the interview.
Interview questions [1]
Question 1
Name a time when you had to deescalate a disgruntled customer.
The process took 3 days. I interviewed at Connexus Resource Group (Irving, TX) in Jul 2024
Interview
I had a schedule pre assessment interview over the phone. The questions were asking the specifications of my computer, hours that I could work and my experience as a csr
Interview questions [1]
Question 1
Specifications of Computer
Hours Available
My Experience
I applied online. I interviewed at Connexus Resource Group (Plainview, TX) in Sep 2023
Interview
The interview process was pretty quick. I applied for the job, did the assessments needed (how would you respond ABCD type questions and a typing test I believe) entered the best time to get a call interview, answered a few questions and got more information about the position and campaign I was being hired for and got an offer otp. Got offer via email and set up account via Paycom.