DISH Customer Seevice Representative interview questions

initial interview questions and practice work was a joke, had nothing to do with what was actually entailed about the job. too much going on and the front desk person was not someone i could take seriously. had 2 interviews which i had to wait forever for the person to come interview me.

The interview was harder than I thought. They asked a lot of questions to test certain skills. Some of them did not apply to me, but he still expected an answer, and a specific answer at that. When he asked " tell me what did you do when a problem developed when a manager was not present?" I have never been in that situation because I have had good managers, I tried to lie or embellish something, but he insisted on detail and had to pertain to work, which made me grope for non existent details.