I applied online. The process took 1 day. I interviewed at Enterprise Mobility in Mar 2012
Interview
Interview focused 90% on sales background and experience. Seemed uninterested in previous management experience. Otherwise basic questions; name a time you dealt with difficult customer, tell about specific success. How did you increase sales. Overall interviewer seemed to be reading a list of questions, not reacting or engaging in answers.
I applied online. The process took 2 days. I interviewed at Enterprise Mobility (Fort Myers, FL) in Feb 2012
Interview
I was originally called for a phone interview which was very basic, afterward I was invited in to interview with an HR manager. Upon arrival I was asked to fill out some paperwork consisting of a list of attributes of a job that I had to prioritize as well as an "essay" explaining why I was good for the position and why I wanted to work for them. After I finished I was brought back to the HR manager's office and had about a 20-25 minute 1:1 with him. He was very direct and the questions were pretty basic. He told me he thought I did well and wanted to schedule a time for me to visit one of the branches to shadow them and interview with them.
The HR manager called me back that day to schedule a day and time for me to go visit a branch. Of course the branch they sent me to was about 30-40 minutes away which was no surprise to me after reading the reviews on here. Upon arriving at the branch a couple days later I was greeted and asked to wait for the person who was going to be interviewing me. After about 10 minutes the guy walked out (he had been sitting in plain view the whole time) and asked me to come on back. With himi came some other guy that was "the interviewer." This is when it all got stupid. The branch manager just sat there and hardly said a word, his cronie did all the talking. The guy looked younger than me and acted as if he had never interviewed anybody before, seriously. It was very uncomfortable. The questions were pretty basic and all he did was read directly off of the sheet that was given to him. After I would answer all he would say is "OK," and then move on to the next question. The interview lasted about 25-30 minutes at which point I was expecting to be shown around so that I could see the daily operations as I had been told by the HR manger...NOPE. After a couple of handshakes I was whisked out the door and told I would be contacted later They literally acted as if they didn't have time for me.
After a couple of days I received an email stating they had decided to move in another direction.
The process took 4 weeks. I interviewed at Enterprise Mobility (New York, NY) in Mar 2010
Interview
Interviewed with about 5 managers. starting with HR, then branch manager, area manager (2), regional managers. Questions were generally the same behavior style questions about how you will deal with clients to make experience worthwhile , generating sales, referrals, disputes, conflicts. Team work questions and B2B experience questions. They will ask you to give examples and you will be repeating yourself so I would suggest practicing sounding authentic and energetic.
Interview questions [1]
Question 1
How would you settle a billing dispute? Usually clients rent a car with an "open" bill like a hotel, your credit card is held but not charged if you incur expenses. when the client returns they have an idea of what their bill should be but for some reason its much more , what do you do?