The process took 1 week. I interviewed at Enterprise Mobility in Mar 2012
Interview
I applied online and then got an email asking me to schedule a phone interview the next day. The person in charge of the initial interview did not live in the city I was applying for, and it was nearly impossible to get a hold of her. I called a couple of times and finally just told her to call me when she got the chance. She called the next day and asked basic questions about why I wanted to leave my current job, basic things about myself, education, etc. Then she scheduled a one-on-one interview for the next week. The interview itself was not quite what I expected. Every questions asked was customer related. How have you dealt with an unhappy customer? What did you do to appease them? How do you get customers to continue shopping with you? Things of that nature. I didn't have any questions about the company, or how I would be a good fit, or what I could bring to the table. Enterprise's commercials brag about being the number one hiring company for college graduates no matter their major, but when I told her what my major was all she could do was tell me how unrelated to Enterprise it was. I may have just had an unfortunate interview, but the questions just seemed repetitive only worded differently each time.
Overall, the interview wasn't difficult, the questions asked just didn't require answers that would tell the interviewer what kind of worker you would be.
Interview questions [2]
Question 1
Describe a time when you dealt with an angry customer and how you handled it.
I applied through a recruiter. The process took 4 weeks. I interviewed at Enterprise Mobility (Roseville, CA) in Mar 2012
Interview
I met the college recruiter for Enterprise at the Career Fair for my college. I was told that I should apply online. Within a few days, I had receieve a email from the recruiter asking me to answer some questions about the salary, expereince, etc. A few days after that, I was offered a formal interview with the recruiter, which was the first phase of the interview. I was asked basic questions but some of his tactics were a little intimidating and I ended up making my plee of why I was the best candidate for the job. I was told immediately after the interview that I would receieve a 2nd interview, scheduled for the next week. The 2nd interview was like a more personable repeat of the first, but again, I had to make efforts to explain my plus within the questions I was asked. After the interview , I was told I would be moving to the final interview. The 3rd interview was like a shadow where I was able to watch a general day in the work of a manager. Then I received my third and final interview. The last one had more questions about how I dealt with difficult decisions and If I had any negative comments about my previous job and things I would do differently in a management position. After that they started talking salary. I was not told I got the job until about a week later, but I knew I had it. In each interview, I made sure to emphasis my leadership, communication skills, and previous sales experience ( all which are crucial to your sucess in this position and whether they think you are hirable).
I have not started this position yet. Even the the pay is little for the hours I will be working and I know you work hard, I think I have a great opportunity to not only grow in this company but also to gain experience running a business, which is beneficial anywhere. I factor in the time they will be training me and helping me to effectively sell products and run a business. I know that they value me as an employee because I am an investment. Whether I will stay or not i don't know but I do know that my experience here will not be in vain. I am excited to learn and work here and I am grateful that I found a job right out of college that I can live out of. As long as I have SOME money in my pocket, im cool. The rest is cake.
Interview questions [2]
Question 1
what are some thing your would change about your previous employer if you were the manager?