Enterprise Mobility Management-Trainee interview questions

Interviewed with regional manager one on one and then with the branch manager. They were very enthusiastic about the company and I could tell they were trying to sell me. All they talked about was how much money they made, but in a very conceited way. The corporate culture seemed to be very fraternity like. Most of the employees at the branch were young guys with big mouths and no leadership skills.

I applied on Enterprises website. After just 1 day I was contacted via e-mail from a recruiter. I called her number to confirm I wanted to still be considered for the position/agree to a phone interview for pre-screening. I left a voice message/was contacted in 2 days. The recruiter was nice & represented the company very well with professionalism and tact. I was referred to the next part of the hiring process which was the one-on-one interview with the recruiter. My interview with the recruiter was scheduled on a Tuesday a little less than a week from our phone interview. The general mood of the office personal was jovial. I interviewed for just over an hour. The interview was formal yet not threatening. The questions asked wereby a pre-scripted form. Went well & I moved to the next step in the process. Due to my distance from the Jacksonville, FL the recruiter allowed me to consolidate 1 of the 3 steps in the process (Interview w/recruiter, in store observation, & final panel interview). I was able to observe in a very busy Enterprise location for an hour. The recruiter scheduled the final interview which took place Friday of the same week. I meet with 2 people. The questions were pre-scripted where you provide examples of: The hardest time you had selling something? What would you do if a customer believes they are right & you know that they are wrong? Half way through the interview the male interviewer began working on the computer & constantly checking his phone each time it vibrated on the desk. The female interviewer was slumped back in the chair and was very pessimistic when asking questions. The general mood was that I was an inconvince. After the final questions the female interviewer said, “I just am not convinced that you have enough sales experience to make me money". I followed up with an example of up selling customers that came into my store wanting basic supplies just to do the job and was able to educate the customer that there is more to the process than what they were thinking. I was able to provide great customer service and provide better supplies and equipment to the customer as well as improving the profitability of the store. I was able to ask questions. I asked when I would start and they stated there are training classes every two weeks and I could start on the 15th or the 1st of the month. I was told the name of the trainer and was informed that after our interview he would discuss with the other interviewer & reach a decision that would be provided on the following Monday at the earliest and Tuesday at the latest. (Again my final interview was on a Friday) I believed that I had the job until I received a general form e-mail from the recruiter stating that they didn't find my experience met their requirements. My advice to you that choose to interview with this company and ignore the warnings from others that went before me as I so blindly did is this: please only apply with this company if your experience is drenched in sales such as automotive/car sales/aggressive sales experience. Enterprise is under the impression that they can train managers but not train someone how to sell. The opposite is true. You may be able to sell anything to anyone at anytime but, if you have an anti-social, Neapolitan complex, with tendencies not play well with others you can be a very destructive manager and create a very hostile work environment for very talented and skilled co-workers and subordinates.