Fidelity Investments interview questions

I applied online after networking with various people from the Merrimack Branch. Less than 24 hours later I received a phone call from HR asking a series of questions to make sure that I understood the job description and everything that it entailed. Then scheduled a phone interview with another HR staff member. The phone interview was 1 hour long and the questions asked were behavioral. At the end of the phone interview we scheduled an in person interview/campus tour.

I received a call from an HR representative and she explained the role (call center) and the compensation package (hourly, quite good for the area). Then, she scheduled another phone interview with me that was a 30 minute behavioral interview with another HR person. This was fairly easy if you prepare (she recommended the STAR method which I used). Then, I got a call back giving me feedback on the interview and advice for an in-person interview which we scheduled. At the in-person interview, I arrived with 6 other people and we sat through about an hour and a half presentation on why it is good to work at Fidelity, what the culture is like, and what the job is like. We also go to hear a recorded call that we would probably receive ourselves on the job. Then, we split off in to interviews. Two managers interviewed me for about 45 minutes. This was also a behavioral interview. They managers were quite nice and they asked many questions. After, there was a short logic test (about a half hour) which is not something you can prepare for. It was pretty easy. Overall, it was not too bad.