Glassdoor users rated their interview experience at Firstsource Solutions as 50% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Collections Representative and Recruiter rated their interviews as the hardest, whereas interviews for Collections Representative and Recruiter roles were rated as the easiest.
The hiring process at Firstsource Solutions takes an average of 1 day when considering 2 user submitted interviews across all job titles. Candidates applying for Collections Representative had the quickest hiring process (on average 1 day), whereas Collections Representative roles had the slowest hiring process (on average 1 day).
I applied in-person. I interviewed at Firstsource Solutions (Bengaluru)
Interview
Worst
Worst
The show
Acting skills of the Human Resource management along with the recruiters
Worst
Show
Drama
TimeWaste
Third grade acting skills by recruiters along with Human Resource management team
Worst, the 3rd Grade acting show by Back End Genie team as well.
Interview questions [1]
Question 1
Worst
Show
Drama
TimeWaste
Third grade acting skills by recruiters along with Human Resource management team
Worst, the 3rd Grade acting show by Back End Genie team as well.
I applied through a staffing agency. The process took 4 days. I interviewed at Firstsource Solutions (Middlesbrough, Inglaterra) in Jan 2022
Interview
Telephone interview which lasted 10 minutes. I was informed of the details of the position then asked four soft ball questions. I was informed immediately that the interview was successful as though it was a mere formality.
I applied online. The process took 5 days. I interviewed at Firstsource Solutions (Derby, Inglaterra) in Jan 2020
Interview
Very chilled, make you relaxed, just make sure you focus on the positives about yourself and how to handle hard calls. “Treat every customer like your first call of the day”
Interview questions [1]
Question 1
You have a difficult customer who is shouting you’ve had enough how do you deal with the customers complaint