Foundever Work At Home Telephone Customer Service Representative interview questions

It was a tiered interview process that required equipment testing to ensure that the equipment met the minimum requirement. The interview involved a pre-screening with a recruiter who forwarded the application was empathetic to scheduling concerns and previous experience. The recruiter gave me an option of positions. Part of the interview processing including getting a notarized statement verifying my identification. The company sends you an email with a code for taking your drug screen. You have to take the drug test within either 24-48 hours after receiving the email in order to be considered for employment. The drug test is a standard urinalysis test conducted at the local drug testing site. All phases of the interview are followed up via confirmation emails.

It was informative and straight to the point. I didn't have a lot of issues as I was at my computer, like is asked, and was prepared for the interview. They ask you questions, depending on your area and campaign, regarding sales & up-selling products. They let you know up front that you are required to have a stand-alone monitor and internet access in the same room as the computer. The technical portion of the interview is to open two tabs and find the requested information. For example, I had to find the weather in McLean, VA and find a Gordan Ramsey cooking video. They ask if you are comfortable with typing in a fast paced chat room environment. This is due to the fact that you don't have access to a coach like you would at a site. I have worked there previously so they said it could take up to a week due to going through employment history and such.