I applied online. The process took 4 weeks. I interviewed at Glassdoor (New York, NY) in Sep 2022
Interview
First, there were some good things about the people I spoke with.
There was a technical assessment geared toward frontend development (my IC background) that I thought was a practical, yet still tricky in a few ways; that was fantastic. I'm stealing it for my own hiring! Additionally, this manager was extremely helpful and asked me great questions. They were excited enough about my candidacy to tell me immediately that they would recommend me to proceed.
Then a hiring manager screen, where I met with someone maybe a little unengaged (one-word responses to anything I said), until they found something to latch onto and kind of argue with me about. I said I'm looking to learn from the team and was open to new ideas, but things didn't quite jive personality-wise. If nothing else, this was good for me to know about the culture of disagreement at Glassdoor at the leadership level. Maybe we didn't agree, but it was helpful for both of us to at least know where we stand on our respective approaches to technical leadership and people management. Probably not the right fit, but fair enough.
Anyway, that's all pretty normal stuff. What was frankly quite shocking to me however, was the interview process itself.
At every point in the process, I had to follow up more than once. One time, I didn't hear back for over a week after submitting interview availability, making my own search across multiple other roles that much harder. Perhaps most surprising still was the "you didn't get the email? check your junk folder" suggestion—I can't even remember the last time I've heard that one. High school? My teachers never fell for it, and neither did I this time.
As I'm sure the reader is also doing, we're all interviewing with multiple companies on a job search. We speak with high-quality recruiters that set us up for success, maybe even contact us *too much* with updates—and then you have teams like the one at Glassdoor, where even the most basic metrics of professionalism seem like a real struggle. I don't know about you, but I'd really hate to be on a team with expectations were low enough to the point where people were expecting me to ghost them. Which was, of course, exactly what happened.
As others have pointed out, you expect a little more out of a place like Glassdoor, where transparency appears to be a value of the company. It was very disappointing to realize that they are in fact at the very bottom among others I've spoken with in the past month and change.
Interview questions [1]
Question 1
• Dispatch multiple, interdependent API requests and render them when complete in a grid in your framework of choosing.
• Tell me about a time when you fixed a process.
• Tell me about how you manage sprints and estimation.
Thank you for taking the time to share your experience. The feedback that you've provided indicates that we are doing some things well and still have areas for improvement. Regarding the missed email situation you noted, our team does use an automated scheduling service and there may have been a technical error, thus the confusion with emails. With that being said, your experience is not the standard that we hold ourselves to and we will be using this to improve our processes further. - Jake Dorochenko, TA Manager
I applied online. The process took 3 weeks. I interviewed at Glassdoor in Aug 2022
Interview
The interview began with a call from Jake the recruiter followed by two interviews with hiring managers, a presentation and interview with the Sales Director. Jake was delightful to work with throughout the process.
Thank you so much for taking the time to share your feedback on the process. We are so happy to hear that you enjoyed working with Jake and that he provided a great experience for you. Welcome to the Glassdoor team, we are happy to have you! - Cortney Holloway, TA Manager
Thank you for taking time to leave a review about your interview experience. Your insight will help others prepare and be successful in their own application process! We're sorry to hear your experience could have been better, and would appreciate hearing more detail in order to improve in the future. If you're willing, send a short email to amy.farrar@glassdoor.com and tell us more. Thanks again. - Mark Batke, Employer Brand Manager