HSBC Customer Service Executive interview questions

Customer Service Executive Interview

Apr 8, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied in-person. I interviewed at HSBC

Interview

5 rounds, Firstly screening cum face to face interview, written test based on basic general English vocabulary, grammar, phrases, story-question and answer type, communication etiquette, then voice based round, then ops round cum face to face interview, finally HR round

Interview questions [2]

Question 1

Tell me about yourself

Question 2

When was the last time you handled a project, or task with a team, what did you did there, and how did you manage with team

Customer Service Executive Interview

Jun 4, 2017

Anonymous Interview Candidate

Declined offer

Positive experience

Average interview

Application

I applied through a recruiter. The process took 1 day. I interviewed at HSBC (Hyderabad)

Interview

Interview rounds were JAM , Online English Test , Value Assessment test , Voice and accent round , HR Interview , Presentation. Overall Interview experience was good and it may take full day for selection of candidates.

Interview questions [1]

Question 1

what do you know about the position we are recruiting ?

Customer Commercial Strategy Manager

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