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HSBC Customer Service Executive interview questions

based on 30 ratings - Updated Mar 22, 2023

Average interview difficulty

Very positive interview experience

How others got an interview

25%
Employee Referral
Employee Referral
18%
Applied online
Applied online
18%
Staffing Agency
Staffing Agency
14%
Recruiter
Recruiter
14%
In Person
In Person
7%
Other
Other
4%
Campus Recruiting
Campus Recruiting

Interview search

30 interviews

Customer Service Executive Interview

Jul 4, 2015

Anonymous employee

Accepted offer

Positive experience

Difficult interview

Application

I applied through a recruiter. The process took 3 weeks. I interviewed at HSBC (Colombo, ) in Sep 2011

Interview

First I had a walk-in interview. The recruiters reviewed my resume and certificates and gave a date for an exam. In the exam they tested my English knowledge. And after I got through the written exam, I had a phone interview with Hyderabad HSBC recruiter. She tested my spoken skill of English. After few days, i got a call for my third interview since i got through the phone interview. In my thid interview, they tested my leadership skills and experiences.

Interview questions [1]

Question 1

How did you manage a stressful problem you faces when organizing an event?

Answer question

Customer Service Executive Interview

Jun 24, 2015

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied through other source. The process took 3 months. I interviewed at HSBC (Visakhapatnam) in Jan 2015

Interview

General Aptitude Test (Options, Passages, Basic English grammar), Voice Assessment Round, Telephone Etiquites, Personal Round, HR Round, Management Round. General Aptitude Test (Options, Passages, Basic English grammar), Voice Assessment Round, Telephone Etiquites, Personal Round, HR Round, Management Round.

Interview questions [1]

Question 1

Tell me about yourself, Why did u opt for this job when u have much more qualification, How early can you join, do u need leaves for the first 6 month. Would you leave this company after one year etc.,.

1 Answer

Customer Service Executive Interview

Mar 3, 2015

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied through college or university. The process took 1 day. I interviewed at HSBC (Mumbai) in Dec 2011

Interview

First there was this english test and then i was asked questions by a manager from the operations. Some relevant and some irrelevant questions. Basically they want to know your confidence level

Interview questions [1]

Question 1

Can u sell this pen

1 Answer

Viewing 16 - 20 of 30 Interviews

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HSBC interviews FAQs

HSBC interviews HSBC Customer Service Executive interviews

Customer Service Executive Interview

Jul 4, 2015

Anonymous employee

Accepted offer

Positive experience

Difficult interview

Application

I applied through a recruiter. The process took 3 weeks. I interviewed at HSBC (Colombo, ) in Sep 2011

Interview

Interview questions [1]

Question 1

How did you manage a stressful problem you faces when organizing an event?

Answer question

Customer Service Executive Interview

Jun 24, 2015

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied through other source. The process took 3 months. I interviewed at HSBC (Visakhapatnam) in Jan 2015

Interview

Interview questions [1]

Question 1

1 Answer

Customer Service Executive Interview

Mar 3, 2015

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied through college or university. The process took 1 day. I interviewed at HSBC (Mumbai) in Dec 2011

Interview

First there was this english test and then i was asked questions by a manager from the operations. Some relevant and some irrelevant questions. Basically they want to know your confidence level

Interview questions [1]

Question 1

Can u sell this pen

1 Answer

HSBC

HSBC Customer Service Executive interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Service Executive Interview

Customer Service Executive Interview

Customer Service Executive Interview

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Customer Service Executive Interview

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