Paychex interview questions

First I had a phone interview, then I had a video interview. Both guys seemed great and very personable, outlined very clear next steps. Never got any follow up from them after sending a thank you email. I had to login to the candidate website to see I was not selected. Disappointing when a reputable company ghosts you.

Interview with the HR recruiter for the company. Typical tell me about your experience and maybe a couple easy prescreening questions. Then discussed why Paychex was a good company to work for. She said I'd hear back from her or a colleague in a week. I sent a thank you after the interview. A week and one day later I sent a follow up...crickets. Then a week later because someone from the company looked at my LI profile I sent another follow up. Still, one month after that initial call I have heard nothing. I wouldn't accept the position now if offered. If this is how candidates are treated I can imagine how employees are treated.