Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 25, 2026

Paychex has lost its appreciation for employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have zero pros since John Gibson has taken over. He is running the company into the ground and has ZERO appreciation for any of the employees within Paychex.

Cons

Everything is being outsourced to India, and if you asked me that should be illegal to take away jobs from the country in which your company is in. Not to mention there has been a huge loss in how the company celebrates milestones and anniversaries. The company used to thrive on employee acknowledgment, and today you get nothing. Must be nice executives keep thriving and moving up while those doing the hard work are being laid off with very little severance. It’s just sad what Paychex has become.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I recently had the opportunity to grow from a Business Analyst into a Product Owner role, and I’m truly grateful for the support and trust I’ve received throughout that journey. Paychex provides a strong environment for learning, collaboration, and career growth, and this transition has been a great example of that. One thing I appreciate most is how closely the culture aligns with values like accountability, partnership, innovation, and doing the right thing for clients and each other. In my experience, teams are supportive, leaders are approachable, and there are meaningful opportunities to take ownership and grow professionally.

Cons

More employee benefits are needed.

Viewing 1 - 3 of 5,989 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.