I applied through a recruiter. The process took 1 week. I interviewed at Paychex (Folsom, CA) in Aug 2008
Interview
I had a one on one interview with the sales manager. He came out about 20-30 minutes late and apologized that his meeting went over. This might have been a test to see how patient I am and how I respond to someone coming in late for a meeting. The interview was more like a conversation, so it went well. I did get offered to comeback for the "Caliber" test which was a combination of math skills and a personality test to see if this type of job would be a good fit for me and Paychex.
The women at the front desk were very nice and friendly toward me. They seem to have known each other very well, since they were talking about their social lives when the phones didn't ring and nobody else was walking through the door.
I came back4 or 5 days later to take the exam. If you are good at money math, you shouldn't have any problems with that part of the test. The test then ask personality questions. An example would be: You have to hurt someones feelings when giving them criticism. They question may have been phrased a little different. I suggest you answer all of the questions as truthful as possible. The answer they may be looking for would be yes, in my opinion. They are looking for a "warrior" type personality with thick skin. Other questions asked pertain to gregariousness, preferences speaking to larger or smaller groups/one-on-one, and so forth.
Interview questions [2]
Question 1
Why did you pick your college major? Why would someone pick that?
The process took 1 week. I interviewed at Paychex in Jan 2010
Interview
Be prepared to discuss your entire life, starting from high school on. In every interview. You repeat the same answers every time. It gets to be very redundant. Not sure how much training the District Manager gets, but seems like it is very generic. Very little feedback or correspondence after the interviews as well from the recruiter.
Interview questions [2]
Question 1
What did you do in high school? I realize you graduated more than 10 years ago, but obviously this must be very important.