Glassdoor users rated their interview experience at Shell as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Asesor De Ventas and rated their interviews as the hardest, whereas interviews for Asesor De Ventas and roles were rated as the easiest.
Describe a time when you had to handle a difficult customer while working in retail. How did you assess the situation, communicate effectively, and resolve the issue while maintaining a positive customer experience?"
I applied online. The process took 1 day. I interviewed at Shell (Port Harcourt) in Mar 2025
Interview
The interview was online. It requires to answer assessment questions and video interview. The assessment questions were to test your level of critical thinking, job ethics and team collaboration while the video interview was to share more about yourself and the experiences you have.
I submitted my CV and other relevant docs through their online job portal, hoping for immediate interest. Despite my complete participation, I did not get any feedback for my rejection. The silence was annoying, revealing the competitive nature of digital recruitment and the unpredictable journey.