I applied through an employee referral. The process took 5 days. I interviewed at T-Mobile (Kennesaw, GA) in Nov 2014
Interview
Online assessment test is the only thing you have to slow down and really think about. The interviews themselves are really more for a meet and greet and the manager to know who you are. Have to keep in mind that this is a sales job not just customer satisfaction.
Interview questions [1]
Question 1
How would you..?
Your reaction would be..?
Could you have..?
I applied through college or university. I interviewed at T-Mobile (Montville, CT)
Interview
Quick and to the point. My interviewer was pretty straight forward with his questions. He looked experienced and open to listen. It started slightly late due to him being in another meeting, would have appreciated a headsup
I applied online. The process took 2 weeks. I interviewed at T-Mobile (Fort Worth, TX) in Sep 2015
Interview
Asked multiple questions about my work experience as well as gave me scenarios for events that would occur on the sales floor, such as escalation and process of selling. Asked about past employment and what all was done in there.
Interview questions [1]
Question 1
Give a situation in which a customer came into the store upset over their phone/service. What was your solution?