Costumer Service Agent applicants have rated the interview process at TP with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Costumer Service Agent roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 10 days.
Common stages of the interview process at TP as a Costumer Service Agent according to 1 Glassdoor interviews include:
Drug test: 33%
Phone interview: 33%
Group panel interview: 33%
Here are the most commonly searched roles for interview reports -
first we apply thru code, we fill out our personal information then we had interview by ai, then assessment and assessment for account verification and last a mock call interview where i thought i couldn't pass but i was just overthinking too much
I applied through an employee referral. The process took 2 weeks. I interviewed at TP (Cebu City) in Sep 2025
Interview
At first, I had an validation interview thru online process. Luckily, I passed it. After the validation they send me an email for assessment and final interview in which I passed it also. After everything, they give me the job offer and I accepted it.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Oct 2024
Interview
The interview process is so organize. It so exciting and very nervous at the same time but all I can say is I have a very good experience in the interview process.