Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: TTEC reviews | TTEC jobs | TTEC salaries | TTEC benefits | TTEC conversations
      TTEC interviewsTTEC Bilingual Customer Service Representative interviewsTTEC interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Bilingual Customer Service Representative Interview

      Sep 29, 2025
      Anonymous employee
      Ciudad de México
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at TTEC (Ciudad de México) in Feb 2023

      Interview

      Very easy. (As long as you speak English) Interview was done via phone. It started out in Spanish and then proceeded to English. Basic customer support questions. The main thing is that you actually do speak English and be fluent while speaking it.

      Interview questions [1]

      Question 1

      How to deal with irate CX.
      Answer question

      Other Bilingual Customer Service Representative Interview Reviews for TTEC

      Bilingual Customer Service Representative Interview

      Mar 9, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at TTEC in Feb 2026

      Interview

      Position required an online customer service skills test, a personality test, a logic/reasoning test, and a college-level Spanish language test. Despite all that, you still have to interact with an AI/automated "recruiter." The assessments took longer than promised, too.

      Interview questions [3]

      Question 1

      Rank these customer service responses from worst to best
      Answer question

      Question 2

      Which of these images are not like the rest?
      Answer question

      Question 3

      What is the purpose of this Spanish-language passage?
      Answer question

      Bilingual Customer Service Representative Interview

      Jul 1, 2025
      Anonymous Interview Candidate
      McAllen, TX
      No offer
      Negative experience
      Easy interview

      billingual customer service representative Interview

      Jun 19, 2024
      Anonymous employee
      Aguascalientes, Aguascalientes
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 4 weeks. I interviewed at TTEC (McAllen, TX) in Jun 2025

      Interview

      Online application, assessments, interview and takes a month to get a decision. Overall not that great of a process could have been more open with their communication. Get emails but no real updates.

      Interview questions [1]

      Question 1

      How have you dealt with a difficult customer.
      Answer question
      Average interview

      Application

      I applied online. I interviewed at TTEC (Aguascalientes, Aguascalientes) in Jun 2024

      Interview

      Se realizo una entrevista inicial donde se filtro por el nivel de ingles, después se realizo una entrevista personal y un examen para calificar aptitudes, ingles y personalidad. Al final te llaman de nuevo para checar los resultados y ver si eres buen candidato

      Interview questions [1]

      Question 1

      Preguntan cosas básicas de tu experiencia laboral y tu nivel de ingles
      Answer question