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      TTEC

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      Tech Support Interview

      Dec 14, 2016
      Anonymous employee
      Accepted offer
      Neutral experience

      Application

      I interviewed at TTEC

      Other Tech Support Interview Reviews for TTEC

      Tech Support Interview

      Jun 22, 2020
      Anonymous employee
      Ciudad de México
      Accepted offer

      Interview

      After applying online, I was invited to complete the computer system check, as well as a simulation training. The actual interviews - a grand total of two - were conducted via webcam and by invitation only upon completing all prerequisites. The first interview was a group interview of about 15. The moderator went around, asking us all typical interview questions. After that, individuals were invited - via email - to participate in the second interview. The second interview - or offer call - is really a presentation outlining the requirements (hours and training dates) of the job that you must agree to commit to. Upon agreeing to accept the job, you will be invited to complete your employment application and begin in the next training cycle.

      Interview questions [5]

      Question 1

      Detail your customer service experience.
      1 Answer

      Question 2

      Tell me about a time you had to adjust quickly to a change at work.
      Answer question

      Question 3

      Explain about a time you had to assist a difficult customer.
      Answer question

      Question 4

      Why would a video chat associate be more successful than a phone chat associate in assisting customers?
      Answer question

      Question 5

      What do you like about Teletech and working from home?
      Answer question
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at TTEC (Ciudad de México) in Jun 2016

      Interview

      Una prueba de conocimiento de computación e internet, además de una entrevista corta y debes realizar una simulación de llamada en la que hay que de atender a un cliente y solucionar los problemas técnicos y de pagos que te pregunte.

      Interview questions [1]

      Question 1

      ¿Por que quieres trabajar aquí?
      Answer question

      Tech Support Interview

      Mar 9, 2015
      Anonymous employee
      Ocala, FL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at TTEC (Ocala, FL) in Mar 2015

      Interview

      Disappointed and frustrated, I attended my "job offer meeting" with TeleTech after they emailed me on Thursday saying that i was selected. (I stopped looking for work, because I was hired). I find out that it is a !?!?!? 13 day position?!?!?! they totally wasted my time and now i lost three days of job searching and even turned down an offer call on Saturday!!!! Don't even apply to teletech!!!!!!! nowhere in the job posting or the entire employment process up to this point, (including 2 hrs worth of filling out forms, knowledge testing, systems testing, AND even forcing me to change my antivirus program over to windows defender for compatibility- weak antivirus btw, and several days worth of correspondence ) did they mention the 13 day project. I am so frustrated with this right now.

      Interview questions [1]

      Question 1

      Have you ever used turbo tax before?
      1 Answer