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      TTEC

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      Technical Support Representative Interview

      Oct 28, 2014
      Anonymous Interview Candidate
      Belfast, Irlanda del Norte
      No offer
      Negative experience

      Application

      I applied online. I interviewed at TTEC (Belfast, Irlanda del Norte) in Oct 2014

      Interview

      Applied online. Had to spend 2 hours to go through an online assessment. Many of the questions weren't even related to the role I applied for (questions about 1G/2G channel access methods, powershell/command line commands, ipconfig, Windows XP settings) or weren't specific enough (how to perform a certain task without specifying the operating system). The application was saved as a draft, there wasn't any button to submit it. I contacted their chat support, I was told that my application had been received and I would receive an e-mail within 3 days. After receiving nothing for 5 days I contacted them again. I was told that a recruiter would call me. A few minutes later I was told that the position had been filled. I was advised to apply for a different role (and spend another 2 hours with their online assessment). Thanks but no thanks., there are things I don't need to experience twice and this was one of them. PS: Their chat support is totally useless, no willingness to help you and solve your problem, the most frequent reply you'll get from them is "wait, someone will e-mail/call you". Being a technical support company I really hope they treat their customers better than their candidates.

      Interview questions [1]

      Question 1

      What's the best way to restart your computer (without specifying the OS).
      1 Answer
      1

      Other Technical Support Representative Interview Reviews for TTEC

      Technical Support Representative Interview

      Oct 3, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at TTEC in Oct 2021

      Interview

      The interview was great and all. Everyone was nice and the host was nice as well. They asked questions and asked if I had experience in thing that dealt with customer service. I didn't have any, but it was very, VERY disappointing how they still invited me to an interview and knew what I put on my application. How can you even still invite someone for an interview knowing they don't have experience? On top of that, I feel like they should try to at least consider people who never worked before plus they even had training. I was very highly disappointed on how they were. I also wanted part-time because I am a college student. Another thing was right after the interview I got an email basically saying my background and experience wasn't strong enough. Again, it was a horrible experience. How can they just now be seeing the application.

      Interview questions [1]

      Question 1

      Are you looking for part-time or full-time?
      Answer question
      3

      Technical Support Representative Interview

      Apr 4, 2020
      Anonymous employee
      Lahug
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at TTEC (Lahug) in Jul 2019

      Interview

      It was fairly quick and done within a day. I was referred by a friend who worked under the company and went through Q&A's and several stages of interview along with an exam. Took me 3 hours all in all.

      Interview questions [1]

      Question 1

      All about basic technicalities using a computer/Internet
      1 Answer
      2

      Technical Support Representative Interview

      Aug 14, 2019
      Anonymous employee
      Ciudad de México
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at TTEC (Ciudad de México) in Jan 2019

      Interview

      Una prueba de conocimientos y una simulación de llamada, dentro del proceso. Si llegas a avanzar, personal dentro del lugar te perfilan y te entrevistan sobre tus gustos personales, una prueba antidrogas si llegas a pasar todos los filtros.

      Interview questions [1]

      Question 1

      Por qué te interesa el soporte técnico? Qué tanto sabes el idioma? Qué cualidades apoyan a esta empresa?
      1 Answer