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      TTEC

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      Customer Service Work At Home Interview

      Dec 6, 2014
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Atlanta, GA) in Dec 2014

      Interview

      I applied to a lot of Work @ Home jobs at the same time. I don't remember this application process in depth, but I know I had to do an assessment that required me to listen and do a mock call. It was fairly simple if you pay attention. My computer had to go through a test and I had to chat with technical support. I didn't receive a confirmation e-mail after the technician helped me, that was the part that made me nervous, but he told me I will get an e-mail in 3-5 days. He helped me and after that was done, I had to wait 5 days for an offer e-mail. The same day I received the offer, I had to select an offer phone call time, it was the same day I received the offer e-mail. 3 hours later, I was on a webinar type of call on the PC and they gave a powerpoint about the hours, shift, and pay. I am in a Seasonal position, but it can change based on numbers and if you do well.

      Interview questions [1]

      Question 1

      Paying attention to the initial assessment while watching TV.
      Answer question

      Other Customer Service Work At Home Interview Reviews for TTEC

      Customer Service Work At Home Interview

      Sep 29, 2015
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TTEC (Atlanta, GA) in Sep 2015

      Interview

      Filled out Application online then received an email a few days later saying I was invited to the next step in the process. After the assessment was completed, I waited for another email to take the URT user readiness test for my headset.

      Interview questions [1]

      Question 1

      Interview questions were simple questions
      Answer question
      5

      Customer Service Work At Home Interview

      Nov 23, 2015
      Anonymous Interview Candidate
      Philadelphia, PA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Philadelphia, PA) in Sep 2015

      Interview

      They scheduled a call a didn't call and then they emailed me an offer letter. I declined because the pay is so low. They also put me through a pretty lengthy computer check process which was overall really annoying. I ran into issues several times.

      Interview questions [1]

      Question 1

      How soon could I start?
      1 Answer
      4

      Customer Service Work At Home Interview

      Sep 30, 2015
      Anonymous employee
      Albuquerque, NM
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at TTEC (Albuquerque, NM) in Sep 2015

      Interview

      There really was no interview. I had applied for a different job in the company a few months earlier, and had received through email to join an "offer call" which was a webex conference call with 30+ other people. They outlined the final employment requirements (system check, drug testing, forms completion.) They gave dates of required training, asked to choose a schedule preference (choice of 2 options). Training is to be paid and to last one month.

      Interview questions [1]

      Question 1

      No questions were asked other than "do you prefer schedule option A or B" and "do you accept"
      Answer question
      1