Tech Mahindra Customer Service Representative CSR interview questions

Help customer with the query and get a good reviews from the same customer. Also includes diagnostic and sales it depends on the department you are in overall pretty good

They conduct a two round of interview. First was HR round & second was computerised test. In computerised test they generally chech your english grammer & typing speed. They finally ask my CTC expectation. They offered me CTC of 14000 per momth which is quite low as per industry standards.