The hiring process at Tesco takes an average of 1 day when considering 1 user submitted interviews across all job titles. Candidates applying for Christmas Customer Assistant had the quickest hiring process (on average 1 day), whereas Christmas Customer Assistant roles had the slowest hiring process (on average 1 day).
Was a fairly easy and laid back interview. The day started with a group activity of creating a paper structure to be taller than 6ft, they're looking for good leadership skills and an ability to work as a team under pressure, at the end of this activity there's a self reflection period where you evaluate your performance. Then came the one to one interview, it was chilled and laid back with the standard competency questions. After that we were taking to shadow the cashier at the checkout, this seemed pointless as it only lasted for 5-10 minutes. Had the interview today so I am waiting on a response.
Interview questions [1]
Question 1
Name a time you went above and beyond to help a customer?
I applied online. The process took 1 week. I interviewed at Tesco (Hatfield, East of England, England) in Feb 2017
Interview
Interviewer was friendly and put us at ease. It was an informal interview with one other applicant. We answered questions in turn. Standard questions about customer service etc. Filled out forms re availability etc. Interview lasted about 30 minutes. Received a phone call the same day to offer me the job.
Interview questions [3]
Question 1
Describe a time when you experienced a setback and how you overcame it.
I applied online. The process took 1 week. I interviewed at Tesco (Livingston, Scotland) in Feb 2016
Interview
Was told the interview would be held at 2pm, Arrived 10 minutes early as it is nice manners and shows good time keeping but the interview didn't initially start until quarter past 2. It was a group interview (wasn't told to begin with) where we had to go around everyone individually and introduce ourselves, as if it wasn't daunting enough being told to sit in a room full of strangers basically competing against each other. Then was asked (as a group??) two different questions (When have you given/received good customer service and describe a time where you have been in a situation where you had to do something you didn't agree with). We were told to answer these questions as a group, somehow. Lastly, we were asked to go on the group floor and show we could clean up the fridge selves which is easy enough. Then people got called out one by one for a "one to one interview". I was called last and it wasn't a one to one interview she could of just told me there and then I didn't get the job as she wasn't interested in me as an individual more as of me working in a group (Which I find hard to do.)
TLDR; They want you to be loud and be able to be confident in speaking up, if you're quiet you don't have a chance, basically. They have no interest in what you're like as an individual. They want you to stay for 2 hours and then when it comes to you giving a chance to deem yourself worthy of stacking shelves they don't give you it.
Interview questions [1]
Question 1
Describe a time you have given/received good customer service
Describe a time you had to do something you didn't agree with