The woman on the telephone was friendly, but misleading. After speak to me and asking me to come in for an interview, I asked her to confirm the posted salary and she did. Conversely, during the interview, I discovered that the posted salary was no where close to the actual salary. The employees did not appear as educated as I would have hoped. Maybe this is why they are not known for their customer service. Basically, they need to focus on hiring better people and giving them more of an incentive to be hired.